Privacy Policy

Effective Date: 07 August 2026

Welcome to Arvan. Your privacy is important to us. This Privacy Policy explains how Arvan collects, uses, stores, and protects your information when you use our mobile application, website, and related services. By using the Arvan application, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

Personal Information: Full Name, Mobile Number, Email Address, Delivery Address, Billing Address, Profile Photo (optional).

Business Information (Suppliers, Distributors, & Merchants): Business Name, GST Number, Business Address, Contact Details, Bank Details, and License Info.

Device Information: Device Model, Device ID, Operating System, IP Address, Browser Information, App Version, and Crash Logs.

2. How We Use Your Information

  • Create and manage your account
  • Process orders and deliver products
  • Connect customers with suppliers and merchants
  • Process payments and provide support
  • Improve app performance and prevent fraud

3. Permissions Requested

Location: Used to find nearby stores/suppliers, calculate delivery charges, and track deliveries.

Camera & Storage: Used for uploading profile pictures, product images, business documents, and downloading invoices.

4. Data Security & Sharing

We do not sell your personal information. We implement secure servers and encrypted communication (HTTPS) to protect your data. Information is shared only with delivery partners, payment providers, suppliers, distributors, and merchants to fulfill services.

5. Contact Us

If you have any questions regarding this Privacy Policy, please contact us